Luxury Florida property enhances internet speed and reliability while addressing guest demands for the latest in online streaming entertainment
CLEARWATER BEACH, Fla. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has successfully implemented an advanced Wi-Fi upgrade alongside its industry leading BeyondTV video streaming platform at Shephard’s Beach Resort in Clearwater Beach, Florida. The property, which attracts leisure guests due to its breathtaking gulf views, had begun experiencing a decrease in guest satisfaction due to a slow and unreliable internet connection. Since partnering with HIS, the resort has eliminated internet-based guest complaints, and instead receives unsolicited praise from guests on BeyondTV’s enhanced connectivity features for guestroom entertainment.
Prior to the HIS Wi-Fi implementation, Shephard’s Beach Resort used outdated hallway access points to transmit Wi-Fi signals throughout the premises. Guests attempting to access online content often voiced their dissatisfaction due to such signals not being strong enough to reach them within the guestroom or outside balcony. After finding that the previous internet provider was unable to resolve the issue, property leadership opted to partner with Hotel Internet Services to implement a strong and reliable network. Since working with HIS, the resort can now confirm consistent and reliable Wi-FI coverage throughout the entire property, including the onsite restaurant, night club, swimming pool and meeting room areas.