In the past two years, guest demands for enhanced connectivity, instant service and enhanced convenience have significantly increased.

That’s according to research conducted Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry. HIS surveyed more than 500 guests and 200 hoteliers in order to determine the impact that new technologies such as voice control and online content streaming are having on the hospitality market and hotel revenues.

Following a similar survey conducted by HIS in 2016, “Putting the Guest Back into Hotel Entertainment” demonstrates how guest demands for enhanced connectivity, instant service and enhanced convenience have significantly risen over just the past 2 years.